Yes. We do not record the call, we do not store your child's name or profile, the camera is off by default, and Santa never asks for an address or school.
Your child's voice is streamed live to our AI provider to understand the words and generate Santa's answer. We do not record or store the conversation. The provider keeps encrypted audio for up to 30 days only to detect abuse, and does not use it to train models.
Your child's first name, age and interests stay in your own browser. They are sent to Santa for the call and are not written to our database or logs.
The camera is off unless you switch it on and confirm the consent text. With the camera on, a photo goes to Santa every 20 seconds so he can see a drawing or a costume. Photos are never stored. You see exactly what Santa sees.
Santa is instructed never to ask for an address, street, school or phone number, never to promise a gift, and never to say anything frightening. If your child says something worrying, Santa stays warm and moves on.
A parent account is required, and a purchase or a confirmed e-mail address shows that an adult is in charge. Santa is designed for a parent sitting next to the child.
We are a Dutch company and follow the GDPR; for families in the United States we follow COPPA. The full privacy policy is on this site.
Your first minute is free after you confirm your e-mail address.
Checked on 2026-10-07